Limited TIME OFFER
Complimentary 150-point remote inspection
Discover your vehicle’s condition from the comfort of home. Using Tesla’s official diagnostic toolkit, we assess battery condition, system alerts, and more.
Free
Remote Diagnostic
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Amber Diagnostic
A complete health check for your Tesla
Amber’s thorough check-up of your vehicle’s systems and components ensures optimal performance.
VIN-specific battery check
Free copy of your inspection report
Early detection of potential issues
Expert maintenance advice to enhance vehicle longevity
Extend Your EV’s Lifespan
Keep your Tesla performing at its best — today and for years to come. Amber’s expert diagnostic inspections and comprehensive warranty coverage are built to enhance your EV’s performance, extend its lifespan, and preserve its value.
Drive with confidence knowing you have Tesla specialists on your side, offering proactive care and customized maintenance advice to protect your investment long-term.
Drive with confidence knowing you have Tesla specialists on your side, offering proactive care and customized maintenance advice to protect your investment long-term.
FAQ
Common questions
How long does the diagnostic take?
Once we are able to access the vehicle logs, we are generally able to provide a report within 2-3 business days. Certain Tesla models with older computer systems can take a little longer to retrieve.
Is it really free?
Yes, customers will receive a free version of our diagnostic inspection report. Customers can also purchase a more detailed report and consultation by sending us an email at diagnostics@getamber.com.
Who is Amber and why are you offering this?
At Amber, we offer Tesla owners not only easy and affordable EV extended warranty coverage through our AmberCare protection program, but also the information to make vehicle-related decisions with confidence.
One way we provide this information is by utilizing a process called remote diagnosis which allows our technicians and service providers to understand the ins-and-outs of your vehicle without needing to perform lengthy and invasive on-site inspections.
One way we provide this information is by utilizing a process called remote diagnosis which allows our technicians and service providers to understand the ins-and-outs of your vehicle without needing to perform lengthy and invasive on-site inspections.
What are remote diagnostics?
Our team of experienced Tesla technicians use the official Tesla APIs and diagnostic toolkit to remotely connect to your Tesla vehicle and access data about the vehicle and its operation, known as logs. This process in which a technician or service provider reviews vehicle logs is known as remote diagnostics.
Is my data safe?
Amber’s access to your vehicle data is always voluntary and temporary, restricted to a set time period. You may retract your approval for Amber to access your data at any time, for any reason.
Do I need to do anything for this remote diagnostic?
All we need from you to get started is one click. After you submit an application, you'll receive an automated email from noreply-toolbox@teslamotors.com requesting your authorization for a one-time access to your vehicle's internal system data. Once we get your approval, we'll take it from there!
